Contact Us

Have a question about your Plan account? We're available to help. Contact the HELPLINE at 1-800-422-8463, Weekdays 8 a.m. – 11 p.m. ET, and Saturday 9 a.m. – 6 p.m. ET.

Account executives

Contact one of our Account Executives to set up time for one-on-one education on planning for retirement. Account Executives conduct individual and group sessions on enrolling in the Plan, education on investment selections and planning for retirement. Find an Account Executive (PDF) near you.


Are you sending a check? Please call the HELPLINE for the correct mailing address.

For other correspondence, you can use this address.

Standard mail

New York State Deferred Compensation Plan
Administrative Service Agency
P.O. Box 182797
Columbus OH 43218-2797


Email us at:

For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.

24/7 phone access

The HELPLINE Voice Response System (VRS) is available 24 hours a day, seven days a week, and is a simple way for you to access your Plan account. Call 1-800-422-8463. Learn more about how to access your account information with the VRS (PDF).


Fax Number is 1-877-677-4329

When faxing paperwork, please allow two hours from receipt for it to be processed. If your fax is sent after 3 p.m. your paperwork will be processed on the next business day.

Deferred compensation board members

The New York State Deferred Compensation Board is responsible for administration and strategic planning. Our board members include:

  • Diana Jones Ritter
  • Blake G. Washington
  • David J. Natoli

If you have an issue that you would like to address to the Board, please e-mail David Fischer, Executive Director at:

Note that board members do not have your personal account information, so please address questions related to your account to the HELPLINE, at 1-800-422-8463, or to your local Account Executive (PDF).

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